Saturday 13 April 2013

Hospitals just another service


As I continue with my examples, I shall give a short story. A couple of months ago, I had my first experience with the Port-of-Spain General hospital. My sister was not feeling well and so we rushed her to the emergency room. On arrival, the security at the hospital proceeded to tell us to have a seat, take a number and we would be called shortly. I stared in shock as my mother began to panic, not sure if her daughter was having a heart attack and being told to wait on a number. Around one in the morning, we arrived at the hospital at 9:00 pm, we carried my sister home. Needless to say, half an hour later, we rushed her to St. James Medical Hospital still in pain. The response there was completely different. She was immediately attended to and left promptly two hours later.
St. James Medical

St. James Medical
The pictures on the left are showing the St. James medical hospital. Unfortunately I could not acquire a picture of the Port-of-Spain general hospital as I was told no pictures could be taken. (I was told this by the security guard). The structure of the St. James medical hospital as well as materials seems to contrast heavily with those materials used in the Port-of-Spain general hospital. The presence of security is also more prominent in St. James. They are located at the entrance to the compound unlike Port-of-Spain general where the guard booth is empty very often. Overall the service offered as well as atmosphere of St. James medical seems to be of a greater quality than Port-of-Spain general.


Why is it that both of these hospitals reacted in contradictory manners? Both are public hospitals. Both had a similar number of emergency patients. The answers to these are believed to be found in the location of these hospitals. Port-of-Spain general is located in the heart of the capital city whereas St. James medical is located on the outskirts of St. James, near to St. Clair and Woodbrook. It again portrays the distribution of wealth as it seems the wealthier the area you live the better quality the services will be. This is an important aspect of urban communities and is noted commonly throughout many of the popular urban areas. Low-class housing areas usually suffer with less quality services than those with high-class housing. This is one of the aspects of urban inequalities.

2 comments:

  1. Are both these hospitals public? interesting point of view...i usually hear of private facilities being better that public/government funded ones (eg. Mount Hope vs St. Auguastine Private), but to know that now there is differentiation between public hospitals...it's a scary and shocking phenomenon

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  2. Have you been to digicel in Curepe and digicel in West Mall? People treat those who are perceived to be "haves" differently from the general population -- customer service is an indicator of this discrepancy, and it may not be structural, but in the attitudes of the staff -- or both?

    The effects of capital(ism) are not just material, they are also lived and reproduced in unwritten and deeply engrained codes of behaviour and hierarchical practices that discriminate between the "classes" of human beings.

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